Essential Tips to Hire Your Next Electrician
People increasingly trust the internet to find the best professionals in the area. A search for “Electrician Near Me” should yield the best companies at the top of the page. Emphasis on “should.” But believe it or not, you might just end up with an electrical fire if the electrician has nothing going for him but proximity.
Many times companies with bad business practices and terrible customer service end up on the front page because they are simply near. Of course, you can always check their customer reviews, but that’s only a start. The tips below are signs to look for that can indicate if the electrical company you’re looking at is a joke.
Do They Have Safety Equipment?
The last thing you want is exposed wires hanging out of your wall or ceiling, whether they are live or not. Technicians from top-tier companies will often give you a safety rundown before the job starts, to make sure you’re on the same page.
If you notice a lack of safety equipment or protocols, you should consider requesting another technician or changing to a different company altogether. If the company doesn’t provide their employees with the proper equipment and training, it’s a big red flag.
Their Customer Service Could Use Improvement
It’s no big secret that, in order to stay competitive, a company needs to put its best foot forward. Fortunately, this is relatively easy to do. Providing good customer service should be one of the first priorities for any company. This is why, when you encounter poor customer service, it’s normal to be worried about the quality of the work to follow. This can be anything from a rude interaction while scheduling an appointment, a change in the initial quote, or playing phone tag.
If you message the company through their website, it shouldn’t take them more than a couple of hours to get back to you. Chances are if you encounter poor customer service when calling that number listed at the top of the search results, the rest of your experience with that company isn’t going to be any better.
Rescheduling is More Than Inconvenient
One reschedule may be forgivable, if the other aspects of your interaction have been positive, but any more than once is a joke. Constant rescheduling speaks to a lack of organization and preparedness and poor service in general. Combine that with a lack of safety equipment and you’ll be wondering why you ever believed those page one search results in the first place.
About Fox & Sons
Whether you’re searching for the best plumber, HVAC tech, or looking for electricians in Vernon, Fox & Sons has you covered. The family-owned and operated business has been running strong for over 20 years! With stellar customer service, professional and punctual technicians, and up-to-date safety training for their employees, look no further for the best “Electrician Near Me.”