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Tankless Water Heater Installation
*Not valid with other offers / Offer expires December 31st 2020
Here Are a Few Other Great Reasons you Should Trust Fox with Your Home Services:
- Over 20 years of experience – expert advice from professional, licensed & certified technicians
- We are family owned and operated
- We offer upfront pricing flat rate pricing you’ll never pay more than you’re quoted
- We stock enough parts in our trucks to do 93% of repairs on the spot
- We take the time to answer all your questions and will provide you with a comprehensive report including service options.
- You can contact us 24 hours through our scheduling service
- Our Partner Plan members receive a 2-year part and labour warranty on all repairs
Amazing, honest service and advice. Hooked me up with other technicians regarding my furnace and gas fireplace. I highly recommend. Your company was also highly recommended as the go-to for exceptional service . Thank you.
Sergei did an excellent and efficient job. Ken was also here on Monday and he was also a good guy.
Kevin was knowlegable and professional. Inspected our furnace to ensure it was ready for the winter.
Annual electrical check up on our house. Tom was excellent, he provided photos, a full written report, prioritized work options and then phoned us to go through everything and answer and questions. Highly recommend Fox and Sons Annual Maintenance plan ...for peace of mind on plumbing, heating and electrical...all for $150 per year... which amazing value!
Erin was so great! Got the job done in super efficient amount of time ! Did exactly as I needed.
Nieves was professional and shared information. She reviewed some options for me for the future . She did a great job in a timely manner.
Quoted $1100 to install a toilet and a pedestal sink...I already had the toilet and the sink!! So they were basically charging me $1100 for the labor on a job that would have taken 3 hours max...outrageous!!! I will NEVER recommend or use them again!!
Top Notch service as always. Plumbing inspection and a tap replaced on hot water tank.
very nice man and know his job He spoked in Germdyoke russan
Chris and luke did a great job getting my basement liveable. There was a couple of small issues that they corrected immediately. I highly recommend fox & sons for any plumming or gas work. Darrell O. Technician 👩🔧 did a great job of ...servicing my furnace with friendly advice too! She is also dog 🐕 lover like me!
Won't fix old furnaces they just slam in new ones. By old I mean maybe 4 or 5 years lol. Always get a second opinion from a different company before being "pushed" into buying a new furnace. They always push extras on you too. I've heard that there ...mechanics joke about ripping people off!
So, Erin calls me 15 min out to say she is almost there. I am downtown but I make it on time. She pulls up in her Fox van a bit perplexed because the way the streets work here but she shrugs it off and dives in and next thing I know, the work that I ...could not get other teams to look at at is planned out and quoted .... I have already signed up for the Fox membership plan so .... at no charge she does a full house electrical inspection and comes up with a few more recommendations including adding a missing surge protector for the main service to circuit box link.... you know, the kind of thing that will save you thousands of dollars if your local electrical line gets hit by electricity.... that’s good advice We can’t afford it yet so she priced it out and left the quotes for us as reminders . She also just happened to be a real pleasure to have over which reflects well on Fox and Sons . Sooo this is not paid advertising and I am not hired by Fox but .... I totally recommend they membership plan because the entire experience cost totally 0 dollars and for that we got a full check up and lots of quotes for projects we want Seriously home service you WANT with people competent and engaged How did this happen Love it Been Foxed and I like it
Nieves did a fantastic job and was extremely knowledgeable. She was a very positive and friendly person who did everything effiently and left the room spotlessly clean. Will definitely be using again and will ask for her.
Devon did an excellent job
Quick, efficient, courteous service. Knowledgeable tech had all the spare parts needed for problem fix. Was also helpful in sharing knowledge. Fix worked, I’m a happy camper! Install of new equipment quick and efficient.
All went well and I understood what needed to be done. Thank you.😊
Very impressed with service provided from all the workers. Handled themselves very professionally & were great as far as explaining everything to us & making sure we understood everything. HIGHLY recommend this company.
Fox and Sons are very helpful in
Fast efficient work. Personable service. On time. No mess. Would recommend to anyone.
Nieves and supervisor attended on time. Every process was explained well and we were offered different options in order to keep our furnace running efficiently. We did take advantage of most of their suggestions. We appreciate their professional ...attitude and knowledge.
Nieves was on time, knowledgeable and courteous. She performed the maintenance professionally and explained everything she needed to do. She also reset my thermostat and helped get the Wi-Fi back working. At the end of the call she explained the benefits ...of an upgraded filter unit and left me the relevant info as well as emailing the costs. Overall an excellent experience with the Fox technician.
Sergei arrived on time, explained what he was going to do very well and handled the smart thermostat installation and on demand boiler inspection very efficiently and professionally.
This was an after hour call on a Sunday. Devon was very quick getting back to me and came to the house within 1/2 hr. Found out what the problem was but was unable to fix it as he wasn’t able to get a part on a Sunday. Have to book something for next ...day. Since we are a service partner plan member this call cost us 0$👍 hope this will be fixed tomorrow. Repair was made on Monday, 👍
Company prides itself on 5* service and that is what I feel I got. Service lady took extra time to repair some vent grates and fall ducts.
Technician Nieves from Fox and Sons was quite simply, ...AMAZING!! She was prompt, courteous and professional. She explained what needed to be done, what could be done and what I should monitor going forward. She answered all my questions with ...confidence which really impressed upon me her knowledge and understanding of the task at hand. Thank you Nieves for a great job and overall experience.
One great group of friendly. efficient, guys.Thanks so much. I am comfy cozy now! guys.
Annual maintenance of Veismann boiler/hot water demand and distribution system
Edwin was very efficient and talked us through everything he'd done afterwards very clearly.
He was very professional and friendly.
Bryce and Jarerd were on time, honest, quick and professional. Never stopped for a break of any kind, worked until the install was complete. Very happy with the equipment and the install. Everything was cleaned up great and old equipment was hauled away. ...Would highly recommend Bryce and Fox and Sons
I was very pleased with my Fox & Sons representative. She was very knowledgable and efficient. I found her to be very friendly and personable. I would recommend her in a heartbeat.
Justin was on time and did a great job explaining the furnace and hot water tank options. We felt confident having this company do the install. We were provided with a quote right away and they stuck to it.
Chris came and did a plumbing inspection. He was very thorough. He is a very personable guy and he knows his stuff. Every time we have used the services of Fox & Sons we have been happy. Justin was very friendly and answered all our questions without ...being pushy. We were very happy with our quote and Justin made some recommendations that saved us some money. All in all, a good experience. Roy and his partner who did the installation were terrific. Answered all our questions, left everything tidy and even shoveled my snow. What great service. Ben was friendly, courteous, and let me know exactly what he was doing during the inspection. Excellent service.
The guys arrived on time and were super professional. I let them in and showed them around as I had to leave for work while they did the furnace and AC install. They explained the process of what would be done and answered my questions, we also took care ...of the paperwork at this time also. When I got home that evening they were gone and it seemed like they were never even there and the new equipment just magically appeared haha. Can't recommend these guys enough.
Luke inspected and serviced our boiler and displayed a good understanding of the system and explained in detail all the steps he was going through
Continually excellent service from this company. This time technicians were Nieves and Spencer. I always feel confident that they will point out areas which need to be looked after for more efficient operation; in this case, my furnace. Several options ...are given, if additional service is required. You decide which one you will take (if any), without pressure to proceed.
All of the above. Jordan and Jim are very courteous to deal with. They know their stuff. We are extremely pleased with their service and would not hesitate to recommend them.
Justin is awesome and extremely helpful. I look forward to doing more business with Fox and Sons in the future.
Five star service from all the Fox staff! We had our hot water tank start leaking and within an hour we had a technician at our home. Devon was friendly, efficient, and did a great job on the install. All communication between the office was top notch. ...From first booking to arranging a time with dispatch, to contacting the office for payment, they were all friendly and made a potentially stressful experience easy. Thank you again Fox and Sons team!
Contacted Fox and Sons for a consultation re: replacing out 27 year old furnace. Justin was prompt, informative and I believe helped us choose the best option for us. We wanted to add a few tweaks to the estimate and we were able to do that very ...reasonably! The following week our new furnace was installed. The team was friendly, efficient and cleaned up both during and after the job. As a follow-up they came back out and did a small and complimentary job for us. What a nice surprise! Time will tell but so far so good on the furnace ... quiet and efficient. Like I said ... outstanding from start to finish! Highly recommended!
Jordan and Mike & the rest of the crew did an amazing job putting in a new furnace and all the ductwork. They were on-time, friendly, knowledgeable and had the job done in no time at all. The customer service at Fox & Sons is fabulous. .... I was ...treated like an old friend from the first phone call ..... thank you!
We live in Rivershore Golf Course in Kamloops. Recently we inadvertently contacted Fox & Sons when trying to contact another local HVAC supplier. Our system was 30 years old and included 2 air conditioner, 2 air handlers, a boiler system and a hot ...water tank. After receiving a quote from Fox we were impressed with their service and decided to replace our system with an ultra modern HVAC system. The work was completed in one week. The technicians were well organized, efficient and pleasant to deal with. After not knowing what to expect we can now say this is the best HVAC company we have dealt with in a long time and we have dealt with a few. Our dealings with Fox & Sons were a pleasant surprise and we would not hesitate in recommending Fox and Sons services to anyone who needs work done. Thank you Fox & Sons.
We hired Fox & Sons to replace - update our Poly B plumbing to pex. It required a full water line replacement for the entire 3000sq ft house. They replaced in two days & the crew was informative & skilled professionals. Minimal interruption to our every ...day life with 4 kids and two dogs . Thanks for the long days & great work ethic . That is tough to find in 2020
Chris was in one word only “awsome” Can’t say enough about a person that has pride in his or her work.
Aug 31, 2020. We appreciated Nieves' expertise and efficiency -- and recommendations for additional services. Thanks Nieves! ------------------------------------------------------------------------------------------------------------------ A check of our ...electrical system via their Partners Service Plan revealed various deficiencies - expired smoke alarms, florescence lights in need of replacement (with LED fixtures), etc. Tom Houghton provided a thorough and complete and professional evaluation and proceeding with the necessary changes same day. Five Star service! Thanks Tom!
Chris was very helpful and explained everything he was doing in terms I could understand. I would definately recommend Chris and this company.
Where do I begin? Abysmal customer service and client care. We had a sewer pipe clog in our house and had appointment schedule end of day on a Friday. We were assured by the service representative that work would start immediately after ...inspection/assessment. The plumber arrived and diagnosed this issue after 5-10 minutes. Great! But proceeded to try and find other things to upsell us on for the next 45 minutes, including a toilet valve for an en-suite toilet for an extra $300 (!!!). Plus checked our water pressure valve in multiple spots which took 10 minutes of time. These issues had no relation to our clogged sewer pipe. But were probably issues they typically find often to boost sales. He spent another 15 minutes in his van writing up a cost breakdown and then came in but told us he had a doctors appointment at 6 so he couldn't do the work. He told us dispatch would contact us immediately after to schedule another plumber and could possibly even come out that night. Since we had no running water in a house of small children, we needed this issue resolved. No calls came from dispatch and we left multiple messages and emails to please help us out. Nothing. After receiving no response or communication of any kind we decided to book Roto-Rooter. After arrival they had the issue resolved in an hour, half the cost (Great service, highly recommend them!). Fully augered and scoped with a camera as well. The real kicker.. Over a month later we received a bill from Fox and Sons for work never completed! After several attempts to contact them via phone, email and messaging service on the website they finally responded. We were told obviously we didn't owe anything since no work was done. Great! Two weeks later another bill arrives for the same work. Contact again and assured again we didn't owe anything. Another two weeks and another invoice, this time with a warning that we will be sent to collections for not paying (???). Attempted to contact the office, owner and service rep with no response of any kind back. Ended up taking time out of our day to go to the office and told again we owe nothing and accounting is behind (???). I guess we just wait for the next false invoice? After spending roughly $5,000 with this company in the last few years our family will be looking elsewhere for any HVAC or plumbing service.
They did a great job installing a generator .
Devon came to conduct a plumbing inspection covered under the Fox Service Partner Plan which we recently enrolled in. It was thorough and a few items were noted so we had him make the repairs which were completed orderly and testing was completed ...without incident. We had also requested a whole home water softener system to try and overcome the hardness and calcium corrosion we experience. The location was a very confined area as it also housed furnace, hot water tank, central vac and various telecommunication items. It was completed in a competent manner and the work areas were left as clean or cleaner as before he started. We have no problem recommending him or Fox for Plumbing maintenance and repair projects.
Alysha did an awesome job. She was here for HVAC maintenance as part of the Fox and Sons plan. She was very polite, professional, and knowledgeable.
Fast repair, good job, will use again
Peter came out to troubleshoot a problem with our Heat Pump. He was punctual, thorough, efficient and communicated the repairs required very clearly. He followed through on every aspect of the repair in a timely fashion. Peter was also a very friendly ...tech. I value these qualities in a company and in a person!
Very knowledgeable and friendly!
Great service. Fixed our tankless hot water system.
Dieter arrived early to both appointments which was great for me! He was professional and polite and listened to everything that I had noticed before trying to problem solve our issue (blocked main drain) and suggested some preventative maintenance to ...help in the future (100% necessary and 100% worthwhile). When he came back after the weekend to perform the cleaning he was super efficient. He was even super patient with my four year old and my lab. I would absolutely recommend Fox Plumbing.
Excellent, timely and clearly communicated service. Super impressed!
We were impressed by the quick response time and very impressed by the tech Reece that was here to save 2 overheating seniors. He was efficient and honest, found and fixed our problem in short order. Wouldn't hesitate to use them again.
Our ac stopped working on a Saturday. Sunday morning Reese arrived to troubleshoot the system. He had it up and running in about 30 minutes. He was professional and quick.
Very professional and good guys. On time - no surprises.Highly recommended!
Chris was awesome! Super knowledgable. He helped to replace our sink and faucet as well as a myriad of other plumbing related issues. He was very personable, friendly, courteous and just downright great! He stated until he got the job done, which ...happened to be 8:30 at night. Get this, he had ZERO complaints about this fact. Solid guy, solid company. They never fail to impress. Give Chris a raise! He deserves it!
Justin Hall is the kind of employee that every company wants. He takes time to explain all options and answer any questions you may have. We would definitely not hesitate to use this company again. Thank you Justin for a great job.
Fox and Sons made sure to get a tech out to us on the Sunday of a very hot long weekend to fix our air conditioner. They were able to have us up and running in a few hours.
Nievie(Spelling) was our Technician, she was very professional and knowledgeable about the equipment. She was able to get the thermostat updated and interacting the way it is supposed to, she checked all equipment and gave us advice on the maintenance of ...it. Overall we are very happy with the service, We would recommend this company to anyone .
Ben McDonald went above & beyond super awesome customer service and so very polite. Rewired thermostat for the air conditioner to work. Ben was excellent, very polite & above all exceptional service.. Thank you Fox & Sins for your outstanding team... I ...would highly recommend Fox & Sons....
We booked our appointment on July 30,202. We decided to go with the fox and sons because of word of mouth and they were the earliest to come to the house. On August 6, 2020 we received a call informing that our time is scheduled for 8:00am-12:00pm and we ...will get a half hour call by the driver before they show up. Great service so far. Except due to an emergency they won’t be able to make it. So we were rescheduled for the next day except no one came. Their dispatch person gave us a $50.00 credit towards the next date. So we scheduled for August 11, 2020. I received a call at 10:00 am to be informed I will get a call from the driver from 11:00am-2:00pm. And guess what, no one came. If they can’t call you back guess how slow they will be to fix or service the unit. This is the worst company, I wouldn’t recommend this team to no one. The one star is for the person that calls you to inform you your time and the one that makes the appointment with you. The rest is the worst service.
Luck was great.
Justin H was prompt, polite, patient and professional! We discussed my AC and furnace options allowing me to make an informed decision that I was happy with in terms of the product and cost. My installation has been scheduled! My Fox membership really ...paid off! Thanks Justin!🙂👍
Everyone was professional. Communication was exemplary. Very prompt to installing the new ac unit.
Upon possesion of my new property some major fire hazard were noticeable to me now with tenant out and all the garbage and recycling from showings was removed. Things my home inspector missed due to the inability to access things as normal. Tom Houghton ...was sent out 3 days before expected availability to inspect, identify and confirm my suspicions. With new tenants in upper suite already I was incredibly worried something could go wrong. After Tom's thorough inspection he went through everything he found and confirmed my suspicions of potential hazards. Tom put me at ease with what to do to eliminate any hazards immediately and what options I had to bring things up to code as quick as possible. He was a pleasure to deal with, easy to understand. He removed a huge burden of worry off my shoulders in less than 2 hours. Thank you Tom Houghton and Fox and Sons!
Keep your “Kits” cozy this winter
Comfort, Safety, Savings – Now that’s something to wag your tail about.