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Fox Plumbing Heating Cooling Electrical – Trade Administrator
Are you always one-step ahead, proactively anticipating the needs of managers and providing seamless service delivery?
Fox Plumbing Heating Cooling Electrical is looking for an organized and customer focused Trade Administrator with high attention to detail to support our Field Managers and Technicians.
You are an experienced professional who thrives as the central provider of support and expertise. You are genuinely passionate about helping others and making a difference to your team members. As an expert at keeping projects on track, you bring exceptional organization, time management and communication skills. You have the ability and desire to go above and beyond to ensure the highest level of service for our customers and team members. If these statements resonate with you, we’re interested in hearing from you!
- Act as a liaison between Field Leads and Technicians to ensure they have the information and equipment to meet and exceed customer job needs
- Manage and collate daily system data to generate insights into resource allocation
- Support customers throughout the entire sales cycle including, booking appointments, processing financing requests, and resolving minor issues
- Assist with invoicing and keeping the pricing system updated
- Order equipment and supplies as needed
- Support finance and conduct collection calls as required
- 2-3 years’ experience in an administrative position
- Experience in bookkeeping or accounting is an asset
- Ability to provide unparalleled customer satisfaction
- Be detail oriented and a highly organised multi-tasker with good communication skills
- Thrive in a goal oriented environment
- Be proficient using a computer and Microsoft Office Excel and Outlook
- Excellent attention to detail
- Drive to learn and grow with the team
- Self-motivated and goal oriented
As our Trade Administrator you will have a direct impact on our growing organization! As a part of Fox’s driven team, some benefits you can expect are:
- Competitive compensation that reflects your value
- Access to our comprehensive benefits plan to look after your family
- Vacation pay and vacation time off to relax and rejuvenate
About Fox Plumbing Heating Cooling Electrical
Fox is a company founded and governed by a strong set of core values. We don’t just hang these values on the wall, we live and breathe them every moment of every day. For more than 20 years, Fox has been a trusted name in the Vernon home service industry.
Our team is dedicated to exceeding expectations and ensuring that we are always delivering high quality, 5 star service to our clients. Our President, Ted with the help of his wife Sue are committed to making a difference in the home service industry by creating a better place to work, offering people a real career, and providing a better and more professional customer experience.